FAQ

Below FAQ are some common concerns of our clients before purchasing our products.
If you have other questions, please just send it to contact@hexaled.ch.

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Pre Sale Questions

Our kits include LED lighting tubes, connectors, all necessary hardware, and power cables. After assembling the lighting kit on the floor, it can be securely attached or suspended from the ceiling using various methods. Visit our Installation page for a visual demonstration.

No, each kit will come unassembled with a easy to follow, step-by-step instruction manual.

Our lighting kits are designed to be directly connected to your electrical circuit. The number of power cables and wiring points required depends on the size and quantity of lighting tubes. We recommend consulting a licensed electrician to verify that your electrical configuration meets the necessary requirements before installation.

Yes, our standard kits come with a 2 year warranty. Damage due to improper installation is not covered under this warranty.

Yes, we do. Please send your customisation requests to contact@hexaled.ch, we will give you our quote. Thank you.

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